Frequently Asked Questions

Everything you need to know about Debt Snowballer

Getting Started

How do I get started?
Download Debt Snowballer from the App Store, add your debts, and start tracking. The app walks you through everything - it only takes a few minutes to set up. No account needed, no complicated setup.
What's the snowball method?
The snowball method is a proven debt payoff strategy: you pay minimums on all debts, then throw every extra dollar at your smallest debt first. When it's gone, you "snowball" that payment to the next one. Small wins build momentum and keep you motivated. Learn more about how it works.
Do I need to create an account?
Nope! Debt Snowballer works entirely on your device with no account required. Your financial data stays private - we never see it, and you never have to remember another password.

Pricing & Plans

Is there a free trial?
Yes! Every new user gets 14 days of full access — no payment info needed. Try everything: unlimited debts, XP, badges, quests, and streaks. Subscribe only if you want to keep going.
How much does it cost after the trial?
$4.99/month or $29.99/year (that's half price). One subscription, everything included — unlimited debts and the full gamification system with XP, levels, badges, and quests. See pricing details.
Can I cancel anytime?
Absolutely. No commitment, no contracts. Cancel through the App Store whenever you want, and you'll keep access until the end of your billing period. Your data always stays yours.

Privacy & Data

Is my financial data safe?
Your data never leaves your device. We don't have servers storing your information, we don't require an account, and we can't access your financial details. It's the most private way to track your debt payoff.
Do you sell my data?
Never. We can't sell what we don't have. Your financial information exists only on your device - we literally cannot see it. Privacy isn't just a feature, it's how we built the app.
What happens if I delete the app?
If you delete the app, your data goes with it (since it's stored locally). If you have iCloud backup enabled, you can restore from backup. We recommend exporting your data before deleting if you might want it later.

Using the App

How does the XP system work?
You earn XP (experience points) for positive financial actions - logging payments, staying on budget, completing quests. As you earn XP, you level up and unlock badges and rewards. It turns debt payoff into a game where every action moves you forward.
What are quests?
Quests are daily and weekly challenges that give you bonus XP. Things like "Log a payment today" or "Stay under budget this week." They're designed to build healthy habits while making the journey more engaging.
Can I use it on multiple devices?
Yes! Debt Snowballer is available for iPhone and Mac. If you enable iCloud sync, your data automatically syncs across all your Apple devices so you can track from wherever you are.

Support

How do I get help?
We're here for you! Email us at support@debtsnowballer.com and we'll get back to you as quickly as we can.
I found a bug. How do I report it?
Please let us know! Email support@debtsnowballer.com with details about what happened. Screenshots help a lot. We appreciate you taking the time - it helps us make the app better for everyone.

Still have questions?

We're happy to help. Reach out and we'll get back to you as soon as we can.

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Ready to crush debt?